Community Platform Features

A detailed look at every module in the Community Platform - what it does and what your members and admins can accomplish with it.

Feed and Posts

The feed is the community's home base - a threaded discussion space where members share posts, comment, like, and react in real time.

Post types: text, image, video embed, and poll
Rich text editor with headings, lists, links, code blocks, and blockquotes
Image uploads with multi-image posts
Polls with configurable options and live vote counts
Video embed support from major platforms
@mention autocomplete for members
@everyone broadcast (admins only) notifies all active members
Drafts - save and resume posts without publishing
Pinned posts - admins can pin important announcements to the top
Featured posts carousel on the feed home
Bookmarks for saving posts to a personal "read later" list
Real-time comments and likes with live updates
Reply threading on comments
Post categories with per-category access control by member level
Auto-moderation keyword filters that hold or block flagged content
Report-a-post workflow with moderator review queue

Chat

Real-time direct and group messaging with the features modern users expect.

Direct messages between any two members (with privacy controls)
Group conversations with admin controls, member add/remove, and rename
File and image attachments
Emoji reactions on any message
Reply threading within a conversation
Message edit and delete
Read receipts and typing indicators
Full-text message search across conversations
Mute conversation - silence notifications per-thread without leaving
Unread badges per conversation and a global unread count
DM privacy controls: everyone, followers-only, or no one

Calendar and Events

A shared community calendar for live sessions, cohort meetings, and member gatherings.

Month, week, and day calendar views
One-time and recurring events (daily, weekly, bi-weekly, monthly, by-day)
Timezone-aware scheduling with DST-safe recurrence
Per-instance editing for recurring series (edit one occurrence without touching the rest)
Event detail page with description, cover image, and location
In-person or video event locations
RSVPs with Yes / No / Maybe responses
Waitlist when an event hits capacity, with auto-promotion on cancellation
Email reminders at configurable times before the event
Event cancellation notifications to all RSVPs
Audience-restricted events: everyone, course students, challenge participants, coaching clients, or ad-hoc
Program-linked events tied to coaching programs or course live sessions

Live Events

Integrated video streaming for the community, with recording and recap built in.

Admin "Go Live" from any scheduled event or on-demand
Video, audio, and screenshare with multi-participant grid and speaker views
Live chat drawer alongside the video
Pre-join screen with camera and microphone preview
HD encoding with configurable bitrate and frame rate
Mobile live-event layout with stacked video and togglable chat overlay
Automatic cloud recording
Automatic recap post created with the recording embedded inline
Recordings stored in permanent CDN-backed storage for later playback
Audience-restricted live sessions (enrolled students, challenge participants, coaching clients only)
Live accountability meetings tied to challenge check-ins

Classroom (Courses)

Build and sell structured learning experiences with modules, lessons, quizzes, assignments, and certificates.

Course Builder

Drag-and-drop module and lesson ordering
Five lesson types: video, text, live session, quiz, and assignment
Rich text lesson content with embedded media
Video lessons with position tracking - members resume where they left off
Live session lessons tied to calendar events
Drip content - unlock lessons on a schedule or on prior-lesson completion
Course duplication preserves modules, lessons, quizzes, and assignments

Student Experience

Enrollment with progress tracking
Lesson completion gates with cross-course protection
Lesson comments per lesson
Quiz engine with configurable passing score, attempt limits, and retry rules
Assignment submissions with file uploads, grading, and reviewer feedback
Completion certificate with a unique certificate number
Course review and rating after completion

Course Admin

Enrolled student list with progress view
Quiz attempt history and assignment submission queue
Drip unlock scheduling aligned to the community timezone
Overdue assignment notifications
Course bundles for selling multiple courses together

Challenges

Gamified multi-day challenges that drive habit formation, accountability, and cohort energy.

Multiple challenge formats: daily habit, accountability (scheduled meetings), and phased/team
Daily or scheduled check-ins with optional survey questions
Streak tracking with milestone rewards
Per-challenge badge awards on completion
Prize pool with weekly and final-rank prizes
Paid challenges (integrated with the billing system)
Multi-phase challenges - sequential stages with their own rules
Team challenges with per-team leaderboards
Recurring challenges that spin up new cohorts on a schedule
Custom CSS theming per challenge
Adaptive daily prompts via AI
Challenge templates for reusing a proven structure
Participant leaderboard and funnel analytics
Accountability check-ins gated to live meeting windows

Coaching Programs

Run 1:1 or group coaching programs with scheduling, milestones, and client management.

Program creation with overview, pricing, and intake form
Milestones - break the program into measurable checkpoints
Session scheduling with client self-book or admin-assign
Session notes private to coach, or shared with the client
Intake form responses captured at enrollment
Client waitlist with automatic promotion when a spot opens
Goal tracking per client
Session comments and resource sharing
Client testimonials with approval workflow
Program payments via Stripe
Coach availability rules with buffer time
Program-linked calendar events

Gamification

Points, levels, streaks, and badges wired into every meaningful action.

Points awarded for posts, comments, likes, lesson completions, quiz passes, event attendance, challenge check-ins, and daily login
Configurable point values per action (admin-tunable)
Level progression with configurable thresholds
Daily login streaks with milestone bonuses
Badge library - manual badges admins can award, and automatic badges earned via criteria
Badge criteria: points earned, lessons completed, events attended, challenges completed, streak length
Community leaderboard (all-time and time-windowed)
Per-member points history with full audit trail
Points-earned and streak-milestone notifications

Members

A searchable member directory with rich profiles and social features.

Member directory with search, filters, and mobile card layout
Profile pages with bio, avatar, cover image, level, points, badges, and recent activity
Custom profile fields
Follow / follower system
Privacy-aware direct messaging (everyone, followers-only, or nobody)
Public profile URLs
Suspend, ban, and restore via admin moderation tools
Member invite system with invite links and email invites

Notifications

Multi-channel notifications that respect per-user preferences.

Delivery channels: in-app, email, and mobile push
Per-type preferences - members choose which event types reach each channel
39 notification types covering posts, comments, mentions, events, live sessions, courses, challenges, coaching, billing, and moderation
Transactional notifications (billing, trial expiry, payment failure) bypass opt-out for compliance
Daily and weekly email digests summarizing community activity
Real-time in-app notification bell with unread count
Push notification token management for mobile devices
Branded email templates with your design tokens

Moderation

Keep your community safe with automated filtering and human-in-the-loop review.

Auto-moderation keyword lists with "hold" or "block" actions
Applied to posts and comments on create and update
Member-submitted reports with reason codes
Admin moderation queue for reports and held content
Moderator review workflow: approve, reject, or take down
Member suspend and ban with cascading enforcement across all modules
Content sanitization on every rich text field
Audit trail of all moderation actions

Billing and Subscriptions

Monetize your community with subscription tiers, coupons, and trials.

Multiple membership tiers with monthly and annual pricing
Free trials with configurable length
Coupon codes (fixed or percentage, single-use-per-customer or multi-use)
Multi-currency pricing (USD, GBP, and more)
Stripe checkout with secure hosted payment pages
Invoice history for members with downloadable receipts
Self-service subscription management - upgrade, downgrade, cancel
Payment failure handling with member notifications
Trial expiry warnings before the trial ends
Webhook-driven subscription lifecycle (create, update, cancel, past-due)

Admin and Branding

Everything you need to make the community feel like yours.

Design Tokens

Full color palette (primary, accent, success, warning, destructive, and neutrals)
Typography tokens (font families, sizes, weights)
Border radius and spacing scales
Live preview of token changes across the app

Branding

Logo upload (light and dark variants)
Favicon upload
Community name and tagline
Custom domain with automatic redirect from the default URL
DNS guidance for apex vs. subdomain setup
Branded transactional emails that match the site palette

Admin Tools

Community-wide settings: name, timezone, default language, welcome flow
Member invite system with bulk email and link sharing
API key management for developer integrations
Design token editor with preset DEFAULTS
Reports queue and moderation workflow
Badge builder with criteria editor
Point value configuration per action
Community analytics dashboard

Developer API

Programmatic access to the community for integrations and automations.

REST API with API key authentication
9 endpoints covering members, posts, comments, events, courses, and more
Cursor-based pagination for high-volume lists
Rate limiting per API key
Outbound webhooks for event notifications with automatic retries and exponential backoff
HTTPS required on all webhook URLs; private IP ranges blocked
Semantic search across posts, courses, and challenges
Full-text search with filters

Mobile

Designed for the phone from day one.

Fully responsive layouts across every page
Dedicated mobile nav with bottom tabs (Feed, Calendar, Chat, Members, Join)
Mobile header bar with community favicon, name, bell, and avatar
Safe-area support for iPhone Dynamic Island and notched devices
Mobile live-event layout with stacked video and togglable chat drawer
Mobile-optimized search and filter order across every list view
Account subtab navigation routed through bottom nav on mobile
Native iOS and Android shells ready for App Store distribution (wrapping the web app)

Rich Content

A modern writing experience for posts, comments, course lessons, and chat.

Rich text editor with formatting, headings, lists, links, code blocks, and blockquotes
Image uploads with drag-and-drop
Video embeds from major platforms
Polls in feed posts
@mention autocomplete with member search
@everyone broadcast for admins
Server-side content sanitization protects against injection
HTML-to-plain-text stripping for notification previews

Email System

Branded transactional email that your members will actually recognize.

Block-based template engine: heading, text, actor avatar, detail box, card list, button, divider, caption
Design token inheritance - emails automatically match your site's palette
Configurable email provider (multiple providers supported)
Email types: notifications, daily digest, weekly digest, password reset, verification, invite, transactional billing
Contextual subjects tailored per notification type
HTML + plain text multipart delivery
VML Outlook button fallbacks for broad client support
600px table-based layouts for maximum compatibility

Seedly CRM Integration

The Community Platform and Seedly CRM are built on the same modern stack, share the same component library, and were designed to run side-by-side.

Shared design language and component primitives
Shared conventions for real-time data, member profiles, and notifications
Architecture supports cross-product integrations as a natural extension - for example, mirroring community members into CRM contacts, triggering CRM workflows from community events, or consolidating billing
Custom-domain branding works the same way across both products
A single agency operator can brand, configure, and operate both products from a consistent mental model

Formal integration APIs between the two products are on the roadmap. In the meantime, both products expose public REST APIs and outbound webhooks, which can be wired together for common use cases.

Community Platform Features

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